If I create a new custom field and add it to an issue type in a JSM project, it is reflecting only on open items. Is there a way to make it visible across completed (Done) items as well?
@[deleted]-
I agreed with @Nic Brough -Adaptavist- statement. For all existing issues, if you want to see the newly added custom field, then you will need to conduct a bulk update to those issues. NOTE - By default, a field is not visible until it is populated.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
Viasat Inc.
Adding a field just means that it is available to all the issues.
It does not mean some arbitrary value is jammed into it on existing items.
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