Hi there,
Brand new Scrum Master in Jira here. Migrated from Asana to Jira a couple of weeks back.
We are a startup and the product team consists of FE, BE, Data Science, Platform, Devices, QA and DEsign teams. We work on 2 week sprints.
When we start working on an epic, we generally start with reseach tickets, implementaion and then it goes into QA. Sometime the tickets take 2-4 weeks in the research / implentation stage, thus it wont move to done.
In jira, burn down chart starts moving only when the tickets / tasks are 'Done'. This makes it difficult to calculate team velocity.
What should i do differently to handle this situation, so that as a team we can track the progress and team velocity (even via burn down chart to start with will be enough)
TIA
Lakshmi