nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

"You cannot create tasks in this project" error

Vinzenz Bruckert

I am getting the above error in projects that I just created but wasn't able to figure out why until now.

I am admin for our Jira instance and I created the project. I made sure that I have the necessary rights but I cannot use the permissions helper because it requires a task to exist in the project, which there isn't since I just created it.

Any ideas on what to check next?

Accepted answers

John Funk

Hi Vinzenz - Welcome to the Atlassian Community!

In the Permission Scheme, make sure that you have Browse Project and Create Issue permissions.

Typically, the Administrators (or jira-administrators) group is either granted those permissions or the Project Role - Administrators is and that group is in that Project Role.

All comments

John Funk

Hi Vinzenz - Welcome to the Atlassian Community!

In the Permission Scheme, make sure that you have Browse Project and Create Issue permissions.

Typically, the Administrators (or jira-administrators) group is either granted those permissions or the Project Role - Administrators is and that group is in that Project Role.

Fabio Racobaldo _Catworkx_

Hi @Vinzenz Bruckert ,

welcome to the Atlassian community!

Are u talking about a company managed or team managed project?

Fabio

Vinzenz Bruckert

Thanks @John Funk . That already took me a step further. Apparently by default, the role and group "administrators", which I am in, was not assigned. Only Adminstrator role could create issues.

So I went to the permission scheme and wanted to "grant permission" to myself. However, I am not able to complete the update. When I click on "grant", nothing happens. Have you ever experienced that? I am attaching a picture of what I am seeing.

Screenshot 2022-07-28 160758.png

Vinzenz Bruckert

Company managed.

Fabio Racobaldo _Catworkx_

So, you need to have Create Issue permission in the related permission scheme.

John Funk

As a Jira Administrator, I have not had an instance where I could not update a Permission Scheme.

Can you get to the People section of the Project Settings? And if so, can you update that?

Also, can you share a screenshot of who currently has Create Issues permission in the Permission Scheme?

Vinzenz Bruckert

Yeah, I figured that. However, that does not seem to work. Please see the other comment stream where we are talking about this as well.

-> Thanks for your help!

Vinzenz Bruckert

Thanks for the insight. It really does seem strange and has never happened to me either.

- I do have access to the people screen and I can set new roles there for myself as well. However, none of the roles there match the default permission for creating issues.

- Please see picture attached. Screenshot 2022-07-28 163643.png

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-software

jira-software-cloud