nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

"Create sub-tasks" function loads indefinitely

Carmen Odimba

Hi, I'm creating an automation in a Jira Service project on a data center instance.

The "Create sub-tasks" function does not seem to work, it's loading indefinitely, regardless of if I try to update an existing automation, if I create a new one or if I add the action to perform via a branch.

Has someone faced the same issue recently?

image (1).png

Accepted answers

Florian Bonniec

Hi @Carmen Odimba

Do you have any erro in the developer console ?

All comments

Florian Bonniec

Hi @Carmen Odimba

Do you have any erro in the developer console ?

Carmen Odimba

I can't run the automation since the action "Create Sub-tasks" can't be configured. Or is it possible to observe a behaviour during the configuration? We solved this problem by using "Branch rule" and then create a new issue with the type "Sub-task".

Florian Bonniec

I was referencing the developer console from Chrome CTRL + MAJ + I and see if any error pop in the console when trying to configured "Create Sub-tasks" action.