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I can't see subtasks in a kanban board

Ana Figuera

Dear Community,

I have a problem with the subtasks issue type, I made a diferent workflow as the rest of the parent issue types, but in some cases their have the same status. In my board I can only see the parent Issue types, even if i back to the original workflow for both.
But if the subtasks and the parent issue types share some of the status, their should appear in the column board that has those status?

How can I fix this?

Thanks,

Ana F.

Accepted answers

Sam Nadarajan

Hello @Ana Figuera does your Kanban board filter exclude subtasks? I am also assuming that you have subtasks included in the issue type scheme associated with your project?

All comments

Sam Nadarajan

Hello @Ana Figuera does your Kanban board filter exclude subtasks? I am also assuming that you have subtasks included in the issue type scheme associated with your project?

Ana Figuera

Hi Samuel,

I have different filters including "Without Subtasks" but when I don´t have any filter apply the subtasks are lost, it´s only visible inside each parent issue.

About your other question, Yes, I include in the subtasks as part of my issue type scheme

Sam Nadarajan

Can you send me a screenshot of your board's "General" settings?

Ana Figuera

Of course.

I also create a different board with just subtasks filter, but that one are empty

Ana Figuera

Hi Samuel,

I show some screenshots of the configuration, in the default field configuration, we have some fields as Required, so to make more easier the data loadup I try to make those field optional, in that process I have to create a new field configuration, and a combination of two diferent field configuration (1: for general issue types 2: other for Sub-tasks only). Two contains the two field configurations I made a Field Configuration Schemes and then the problem started, so I decide to go back that changes, at least for the default field configuration. Now it's working as I expected at the first time.

The challege that I been throught make me understand a little more Jira Configurations, so thanks for your support

Regards,

Ana F.

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