Additional Fields to Appear Only When Selected

Question

Additional Fields to Appear Only When Selected certain options from dropdown.

Karyna Tyrnavska _SaaSJet · Answer

Hi, @ashish basnet !

To show the additional fields when certain options from the dropdown are selected, use CheckBox, DropDown, or Multichoice element from the form builder.

After you fill the dropdown with custom criteria, set up when/then rule by Form Logic

Use Smart Jira Forms to solve this issue.

Also, with this add-on you can

* Share forms with external users and collect data inside Jira properties.

Pramodh M · Answer

Hi @ashish basnet

Use forms feature and add condition to show one field based on another field option

https://support.atlassian.com/jira-service-management-cloud/docs/what-are-forms

Or you can use cascading field option as well

https://support.atlassian.com/jira-service-management-cloud/docs/add-a-conditional-field-to-a-service-project

Thanks,

Pramodh