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Resolution date is not set through Automation rules in Jira Data Center

Rinaldi James Michael

Issue:

I have created a rule to update the resolution of an issue to done when the status is set to done.

In Jira Cloud. The field - resolutiondate - is updated.

In Jira Data center's automation plug in (version 8). The field - resolutiondate - is not updated. This causes the problems when viewing the issue in Advanced roadmaps. The only workaround is using a post function.

JQL to verify:

Resolution=done and resolutiondate = Null

Is anyone else having similar problems?

Accepted answers

Walter Buggenhout

Hi @Rinaldi James Michael,

A post function is the preferred way of doing this. In every transition to a done status, making sure you either set the resolution during the transition automatically or via a transition screen is the way to go.

On a side note, your JQL to verify resolved date would rather be:

Resolution = Done and resolved is EMPTY

All comments

Walter Buggenhout

Hi @Rinaldi James Michael,

On a side note, your JQL to verify resolved date would rather be:

Resolution = Done and resolved is EMPTY

Rinaldi James Michael

I understand. Its just that it would be nifty to have an automation rule handle the resolution in the whole instance rather than manually make sure this is in place for every workflow's transitions.

This is handled in Jira Cloud's automation. Any idea if Jira server's /data center's version has this feature updated?

Also thank you mentioning a better way to verify it through a JQL.

Lindsay.Singh

Is there any update on this? I am having this issue

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