What could cause drag & drop of a file into a Confluence page to not work?

Question

In this case, it is the Confluence free version.  I am the only person using this site at the moment.  Drag & drop used to work, now it is not.  No settings were changed.

I tried on another site, and that operation works.  The only thing I can think of is that I am using Firefox on the non-working site.

I'd be ok with using the add file option if it were easily accessible, but the way Confluence is now it's not a one-step operation.

Rob Horan · Answer

Thanks - nope, all good.   Having tried it a little more, it seems to be a cursor placement issue.  Very odd - I only seem to have this issue in Firefox.  Unfortunately, I need to use Firefox with this particular account since Chrome is tied to my primary Atlassian ID.

carlosughini · Answer

Hello Rob,

Were you able to confirm in another browser if it is working?

I'd like to know more about this issue as it's occurring for you.

* Could you confirm with me which browser version you were using to drag and drop the files onto pages?
* Is this with all attachments, including documents, PDF, and images, or any type specifically?
* Can you also tell me if you create another user if this same behaviour keeps occurring?
* Lastly, what is the behavior that occurs when you attempt to drag and drop the file onto a page? Are you able to generate a HAR file when doing this?

Looking forward to hearing from you.

Kind regards,

Carlos

Ollie Guan · Answer

Hi @Rob Horan ,

Any exceptions to the Confluence Drag and Drop Plugin?