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Prevent users from installing Jira apps

Laurien Scoville

Is there any way to prevent regular Jira users from being able to install Jira apps? Right now in our instance, regular jira-software-users Users with basic access, and site access have the ability to downright install Jira access. We use SAML.

As a Jira admin, this concerns me.

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Nic Brough -Adaptavist-

Only administrators can install apps, so I'm a little bit stuck on what you are seeing here.

Non-admins can request app installs, but they can't install them.

Laurien Scoville

Unfortunately, that's not the case with us. We are puzzled as well.

Nic Brough -Adaptavist-

Could it be the "site access"?

Laurien Scoville

Every active user, despite their other permissions, has that. It's possible, but I think that is necessary for everyone anyway?

Rachit Singhal_zohcl9

Hi @Laurien Scoville ,

If you are referring to connected apps then below can be the solution of your problem.

Login into your Jira having Org admin permission. Navigate to User Management and go to Products then go to "Connected apps" under Site Settings, there you will find the apps installed by user. You can uninstall the apps that you want by managing each app and to prevent this in future, you can go to settings and "Block user apps" permission.

Please let me know if you sill face any issue.

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