Como criar sub chamados no jira service management

Question

Como posso criar sub chamados no jira? Assim como no work management são criadas subtasks como posso fazer isso para chamados no service management?

Joseph Chung Yin · Answer

Thank you.  Yes, it will work for JSM tickets... NOTE, once customers create the tickets in your JSM project,  your agent can then create the sub-task for those tickets.  Customers will not be able to create sub-task.

Hope this helps.

Best, Joseph

Alerta - SOC - IT4US · Answer

yes i can translate

The question was if the solution you proposed also works for tickets?

But we managed to solve it thanks.

Joseph Chung Yin · Answer

Sorry, can you translate your ask into English?  I tried to translate it to english - "

Does this also work for so-called?

So, I don't quite understand your question.

Best, Joseph