Hello, maybe you know why is the card number crossed out in Jira's ticket ?

Question

Card number crossed out in Jira's ticket

Вікторія Процюк · Answer

Thanks, it's really helpful for me

Walter Buggenhout · Answer

Hi @Вікторія Процюк,

That is because there is a value in the resolution field on your issue. That means the issue is completed and no more work is expected to be done on it.

Hope this helps!

John Funk · Answer

Hi @Вікторія Процюк  - Welcome to the Atlassian Community!

It means the issue has been resolved. In other words, the issue has a resolution or the resolution field is not empty.