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tickets not visible

Laurent BELIOT

Hello,

I have a problem to display all the tickets in the board.

For example, I have 3 tickets on board in column "A RECETTER", But in reality, I have 8.

Any idea ?

thanks !

Capture d’écran 2022-07-20 134518.png

Accepted answers

Dave Mathijs

Hi @Laurent BELIOT welcome to the Atlassian Community!

Are you using a scrum board or a kanban board?

If you are using a Kanban board, check your sub-filter.

What is the status of your subtask compared to its parent?

All comments

Laurent BELIOT

I think subtasks is not displayed... How to display subtasks ?

Fabio Racobaldo _Catworkx_

Hi @Laurent BELIOT ,

please review your board filter in order to figure out if it retrieves all desired tickets.

Hope this helps,

Fabio

Dave Mathijs

Hi @Laurent BELIOT welcome to the Atlassian Community!

Are you using a scrum board or a kanban board?

If you are using a Kanban board, check your sub-filter.

What is the status of your subtask compared to its parent?

Laurent BELIOT

Hi @Fabio Racobaldo _Catworkx_

Thanks... But I have no board filter

Capture d’écran 2022-07-20 141551.png

Laurent BELIOT

Hi @Dave Mathijs

I use Kanban board

I have no filter

Capture d’écran 2022-07-20 141551.png

Dave Mathijs

Are you in a team-managed project? Or a company-managed project?

Laurent BELIOT

Status are differents between subtasks and parent

Capture d’écran 2022-07-20 142039.png

Fabio Racobaldo _Catworkx_

Hi @Laurent BELIOT ,

in a team-managed project you can't see them. There is an open request for that https://jira.atlassian.com/browse/JSWCLOUD-18064

Please vote it!

Fabio

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