nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

I changed an epic to a task and moved it to a different project - all sub-tasks are now lost

Mark Cashmore

I changed an epic to a task and moved it to a different project - there were 4 sub-tasks, they are now lost.

I need to find those 4 lost sub-tasks and reattach them to the parent item. That item is now a 'Task' in a different project.

I can find the Task (that was an Epic)

I can't find any of the sub-tasks within any project. I have the code numbers they were listed as but not the text or any details.

Accepted answers

All comments

Dave Mathijs

Hi @Mark Cashmore

So you created sub-tasks with the Epic as parent?

Were the sub-tasks still there before you moved the issue to a different project?

Sayed Bares [ServiceRocket]

Hi Mark,

Code numbers are all you need to find your tickets.

There are two ways to do this. Using JQL query:

key in (ISD-1,ISD-2,ISD-3)

(i) Replace ISD-1,ISD-2,ISD-3 with your code numbers (issue keys)

Or directly accessing it from browser:

https://JiraCloudURL.atlassian.net/browse/Ticket Number

Example:

https://example.atlassian.net/browse/ISD-1

Best,

Sayed

Okan Erdogan_i5ujtx

If you have moved the parent issue away from its child issues, you will lose the relationship with child issues/tasks. To avoid losing the relationship between the epic and its related issues, you need to move its child issues as well.

Have you checked the All Issues epic in the project you've moved the epic from? When the child issues are separated from the parent, they usually stay in the project under the All Issues epic. You might also want to check the recycle bin just in case.

Dave Mathijs

I just tried to reproduce this on my site. But I cannot create a subtask from an Epic directly. I can only create a subtask from a task.

Mark Cashmore

I don't have an epic called 'All Issues'

I can't find the lost sub tasks with a quick search or JQL search

I can't find the recycle bin

Thank you.

Mark Cashmore

Screenshot 2022-07-20 211906.png

Mark Cashmore

Hi Dave, yes I think they were children within the epic. If I'm mistaken and they were 'Linked issues' I still can't find them.

I can create children in Epics - see image.

Thank you.

child in epic.png

Dave Mathijs

Creating a child issue in an Epic ("parent/child relationship" from Epic to Standard Issue Type) is different from creating a Subtask ("parent/child relationship" from Standard Issue Type to Subtask Issue Type).

Nevertheless the Child issues created in your Epic should not have disappeared.

This is not the same as a Linked issue ("horizontal" relationship) between standard issues types.

Sayed Bares [ServiceRocket]

The JQL is wrong. It should be:

key in (WEB-257,WEB-258,WEB-259)

Dave Mathijs

What happens if you enter such an issue key in the Search bar? Are you able to find the issue?

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-software

jira-software-cloud