Removing a user that hasn't accessed the site

Frances M.

I need to revoke site access to a user that was invited using the incorrect email address. The email address doesn't exist, and therefor the user can't use it to log in for the first time and enable the revoke access/remove user options. 

The presence of this second account for the user is causing some confusion when it comes to tagging and assigning. 

Does anyone know how I can remove this non-existent user? 

Walter Buggenhout

Hi @Frances M.,

If you are an admin for your site, you should be able to accomplish this by following the steps in this support article.

Hope this helps!