Automate Epic Creation from Email Request

Question

Hi

I would like to create an EPIC when an email request comes into a specific project.

Currently I can't as there are two fields required on Epics, Summary and Epic Name.

I don't mind populating the two fields with the same value.

The email just does not trigger because of the two required fields.

Patrick Till · Answer

Hi

That was the solution I implemented but was hoping for a more elegant solution.

Trudy P Claspill · Answer

As a work around you might be able to have the email create a unique type of child issue, say "Pre-Epic" and then use Automation triggered by creation an issue to filter for those "Pre-Epic" issues and edit the Issue Type and set the Epic Name field.