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How to determine SEN

Tom Cappellino

What is the best way to find the SEN of my Atlassian Cloud Jira Software product?

Accepted answers

Brant Schroeder

@Tom Cappellino Welcome to the Atlassian community

Log in to your My Atlassian account as the account holder or the technical contact.
On the Licenses page, locate the license for which you need support. SEN numbers are located in the first column or immediately after the product name.

All comments

Mayur Jadhav_30osel

Hi @Tom Cappellino

Welcome to the Atlassian community!!

Log in to your My Atlassian account as the account holder or the technical contact.
On the Licenses page, locate the license for which you need support. SEN numbers are located in the first column or immediately after the product name.

Atlassian has created very detailed document on How to get SEN number

Hope this helps

Cheers,

Mayur

Brant Schroeder

@Tom Cappellino Welcome to the Atlassian community

Log in to your My Atlassian account as the account holder or the technical contact.
On the Licenses page, locate the license for which you need support. SEN numbers are located in the first column or immediately after the product name.

Tom Cappellino

Thanks, thats great!

Tom Cappellino

Unfortunately that link only discusses on prem installations. Not cloud.

Mayur Jadhav_30osel

They have also mentioned that you can get SEN number from the my Atlassian account.

Tom Cappellino

But org admin do not see all site SENs listed, correct? Unless they are specifically a technical contact?

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