Customer portal solicitation Coluns

Question

So when a customer opens an solicitation via Site, is possible to the customer to see his solicitation, anyone knows if there is anyway to change the coluns that shows his solicitation to put more information in that?

Prints Screen of the page in portuguese

As you can see there isn't more options to edit the coluns.

Is there anywhere that I can add more options?

Thanks for any help possible

Suporte, Jretail

Suporte JRetail · Answer

Hi @Dave Mathijs I already downloaded your app but I didn't find any option to chage that colun, I don't even know what the name of this that I want to change is.

Thanks anyway, I just realy don't know how to use this customer portal.

Dave Mathijs · Answer

Hello @Suporte JRetail ,

Marketplace app My Requests Extension for Jira Service Management may offer what you're looking for. Have a look at its features.