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Jira Cloud : Something went wrong! Please try again later.

George Li

I see
Something went wrong! Please try again later. in Slack

Jira Cloud's comands / requests do not respond, they fall off by timeout
task preview does not work, but the application is enabled

the problem is not only with me, but with all the teams

How can this be fixed?

Accepted answers

All comments

Vinoth Devarajan

The same happens with our integration too.
Through slack integration, we were able to create tickets from slack comments, but Jira cloud app responds with a strange message as follows.

"Something went wrong! Please try again later"

Please help!

Konrad Hanschmidt

Same here.

Maksym Iliev

Our integration is also broken. Seems to be an upstream issue.

unknown

Same error here!

Rishitha Pasnoor

Same with us tickets are being created but, integration with slack seems to be broken!

Tony Knopp

Hey everyone,

Apologies for the disruption in service, this issue should be resolved now.

Thanks,

Tony

Bouhabra Hosni

Hi,

we still have the same issue Here .

any solution please ?

Bouhabra Hosni

Hello Tony,

we have this same issue since 2/3 days ... any help please ?

Thanks

unknown

Same here, more than 3 days facing issue on it, any update ?

Mansi Mehta_4itibw

Hi,

Please help us with this. I am facing the same error with this

Stephan Irgenfried

Cannot Sign in from Microsoft Teams Jira Cloud App. "Something went wrong. Please try again"

Nate Barshinger

I am having the "Something went wrong" error as well when trying to login to Jira cloud on Teams.

Volodymyr Batrukh_tz2jjc

Hi @Nate Barshinger

Please find my answer above ^^. The workaround is to Sign in via Issues tab.

Yatish Madhav

Hi all - is this something that recently occured ? We have a user that got this today after successfully signing into Jira ... Please advise?

Screenshot from 2022-11-09 16-05-04.png

Volodymyr Batrukh_tz2jjc

Hi @Yatish Madhav

Please find my answer above ^^
That is known Microsoft Teams client issue. Please try to sign in via tab.

Regards,
Volodymyr

Yatish Madhav

Thanks Volodymyr

Out user tried that ... went to the Issues tab and saw the Issues table. But the Chat tab shows the above image. Same incognito on teams.microsoft.com.

Thank you

Volodymyr Batrukh_tz2jjc

If user signed in from the tab they do not need to do it again in chat with a bot. They can just use the bot functionality as signed user. Try to type help and check available commands (i.e. configure notifcations, find ).

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