Automation: delete specific comment using ID

Question

Hello all,

Using automation, I'm trying to get the ID of a specific comment to delete it.

So what I want is:

* Resolving Issue A creates a comment in Issue B
* Using automation, I can get the ID of the specific comment in Issue B
* Using automation, I can delete the comment in Issue B

Where I am is:

* Resolving Issue A creates a comment in Issue B* This comment includes the issue key and is a URL to the issue in Jira (see image)

I am stuck here. I can't seem to get the comment ID. I am using the following smart value.

{{#comments}}{{#body.startsWith("text"){{id}}{{/}}{{/}}

This smart value does work. It works when the comments starts literally with text. However, I want to use a smart value instead of "text", but it doesn't work and I get an error message. So it would look like this.

{{#comments}}{{#body.startsWith({{triggerIssue.key}}){{id}}{{/}}{{/}}

I have tried variations but I only get error messages in the log.

Nicolás Figueroa_mhev1c · Answer

Hi, I was trying to get the id created by an own automation because if the user fix the erros the comments should not be there anymore.

So to capture the commentId, I stored it in a automation Variable using:

This will retrieve the id of the comment which has YOUR TEXT

Connor_lld39i · Answer

Hi Peng Zhou, why are you adding a comment to Issue B when Issue A is closed, if you're just going to delete the comment anyways? Wouldn't it be simpler to just not create the comment in the first place?