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How do I get a bug count on the ticket front?

Mark Nicoll

When you look at a board with all the tickets, I want to be able to see if tickets have bugs relating to them. In Azure devops, you would see a bug count (and you can also then click this and it will list the bugs).

Is there something that can be done in Jira to at least just see how many bugs are associated with a ticket, whether it be a story ticket, epic or sub-task?

Thanks

Accepted answers

Walter Buggenhout

Hi @Mark Nicoll,

That is a very specific use case you are describing. I can only imagine you would be able to link bugs to stories if you have very specific procedures in place around how you define your stories as well as bugs. I don't know how you could possibly link all bugs to a specific story. Rather to an application, a functional module, a technical component or a version ...

Still, if you really want this, you could set up a workaround with automation. Create a custom field bug count and add it to your story screens. Then, create an automation rule that increases the value of that field by 1 every time a new bug is linked to a story.

That rule may look like this (just replace the impact field with bug count and the appropriate logic to update the field value:

Screenshot 2022-07-11 at 13.05.55.png

You can then display this custom field on the card view of your issues on the board.

Hope this helps!

All comments

Walter Buggenhout

Hi @Mark Nicoll,

That rule may look like this (just replace the impact field with bug count and the appropriate logic to update the field value:

Screenshot 2022-07-11 at 13.05.55.png

You can then display this custom field on the card view of your issues on the board.

Hope this helps!

Mark Nicoll

Thank you for the quick reply. This looks like it is just what I am looking for. I will give it a go. Thank you

Mark Nicoll

@Walter Buggenhout

I have now managed to add that automation, again thank you.

I am however struggling to find out how I add the Impact field to the project(s). I am pretty much a newcomer to Jira, so please forgive my lack of knowledge.

Walter Buggenhout

Assuming that your project is company managed, navigate to Project Settings > Screens and locate the screen scheme. that is associated with your story issue type. You'll need the screen(s) that are used for editing/viewing your issue.

Click on that screen to edit its layout. You should be able to select the bug count field that you want to add (not impact, I hope 😉) and add it to your screen there.

When you get to that point, to get the field on the card view on a board, you'll still need to navigate to your board. From Board Settings, Card layout you should be able to add the field to the card view there.

Michał Pacewski

Hey @Walter Buggenhout I have tried the solution - But it did not work - I tried few field type in the custom field and configured the automation as in the picture.

Is there somewhing more I should know or try?

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