Is there any way to hide the comment mask when setting a flag on the ticket?
Is it possible to set the flag without the comment window opening?
Thanks a lot for your help.
greetings
Hi @Sandro Kaufmann ,
welcome to the community! Can you provide more information about your project such as the project type, is it CMP or TMP software, business? In my quick test of flagging an issue in one of my CMP software projects adding the flag does not result in any pop up for comments etc.
Hi Sandro - Welcome to the Atlassian Community!
In my experience, if you add the Flagged field to the screen and click it there to set it, you won't get the Comments pop up.
But if you do the right click on the issue and select Add flag, then you do get the comment box. But in that case, I don't think you can get rid of it.
Hi @John Funk
Thank you!
Thank's also for your answer. Unfortunately i can't quite understand your answer ;-)
What do you mean with "if you add the Flagged field to the screen and click it there to set it"?
Hi @Jack Brickey
Thank you too!
Thank you also for your answer.
we recently migrated from the server version to the cloud version. in the server version this comment window did not appear. now in the cloud it does.
i checked it on a project that we created in the cloud. it is a cmp project software.
There is literally a system field called Flagged that you can add to the edit screen used by your project. Then you can just click on or off the box for the field.
thanks john. but somehow this does not work.
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