How can I grant myself global permission on an account i created?

Question

Hello,

I am trying to integrate my Jira account into my Monday.com account. In order to do so, I need to have global permissions. I'm unsure why as the account creator I do not have them, but can anyone direct me to how I may be able to do so?

I'm attaching screenshots of my permissions page which don't indicate specifically which kind of access grants the global permission.

Please advise

John Funk · Answer

I have two products - Jira Software and Jira Administration.

My product role in each group is Product Admin.

Are you in all of those groups?

Yvette Garcia · Answer

Thanks @John Funk

What is your product role in each group?

Do you know how to change it from user to product admin?

John Funk · Answer

Hmm, that is strange. Here is a screenshot of all of the groups I am in for my Free instance. Make sure you are a member of each group.