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ProForma date not the same

Peng Zhou_65x8un

Hello,

I created a form and the date in the form and example shows like this

According to the forms, the format is dd/MM/yyyy.

However, in the customer portal the format is M/d/yyyy

Anyone know how to fix this? My language settings are in English (UK)

Thank you!

Accepted answers

Peng Zhou_65x8un

I just found the answer. If anyone wants to know, in the settings you have to change the language to English (UK) as well.

All comments

Joseph Chung Yin

@Peng Zhou -

Based on my experience/knowledge - dates are displayed in correspondence with the locale selected in your Jira language settings. For example, if English (US) is selected you'll see dates in the specified format.

Even the format in the form is different then what you see in the portal, it will still be the same date format value when the issue is created.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

Peng Zhou_65x8un

That's strange since my language is English (UK) which should not portait the wrong format. It must be a bug

Peng Zhou_65x8un

I just found the answer. If anyone wants to know, in the settings you have to change the language to English (UK) as well.

Joseph Chung Yin

@Peng Zhou -

So before your fix, the Language setting is different between your account versus the system setting?

Best, Joseph

Peng Zhou_65x8un

Yes, apparently a form has its own language setting found in the form settings. The standard is User setting but it didn't work as my profile setting was English (UK). So I manually changed that form language to English (UK)

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