Viewing labelled issues from a team-based project (in other projects)

Question

Edit: the issues weren't shown on the board because the workflows from the team-managed board had to be updated in the receiving board's settings.

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We're using labels to tag issues so we can see them on the boards of other projects as well.

For issues from one project this doesn't seem to work, the labels can be attached but the issues don't show up on other boards. It's a team-based project and the permissions are set to 'limited'. The documentation doesn't list limitations to the functionality of labels for either of those, but they're the only related configurations that I can think of right now.

The boards where we try to view those labelled tickets are company-managed, and they've worked for issues from all company-managed projects so far. Edit: the labelled issues do show up on the board of one company-managed project, but not others.

What could be the problem here?

Walter Buggenhout · Answer

It may indeed be a permissions issue, but I do stick to my initial statement: team-managed projects are not designed for cross-project collaboration. Even if you can pull data from them into a company-managed project board: avoid that! 😉

B&6D1xDrrT · Answer

Thanks for a quick response!

After further checks it turned out that labelled issues from the team-based project (TBP) turned up in one company-managed project (CMP) board, but not others.

So it doesn't seem to be a TBP functionality issue, but rather a configuration of the CMP. Or possibly permissions issues between the two? What do you think?

Walter Buggenhout · Answer

Hi @B&6D1xDrrT,

Team managed projects are designed to be used siloed. The fact that you don't see them is in the nature of that project type itself.

If cross-project collaboration is what you are after, you should use company-managed projects.

Hope this helps!