Insight Discovery for Cloud

Question

Hi,

I am trying to figure out if Discovery can be hosted in Cloud, or if it has to run on in our data center. We have Service Management hosted in Cloud. When downloading I get the choice between the two, but choosing Cloud gets me a zip file with the software.

Regards,

Hans Erik

Alexis Robert · Answer

Hi @hans erik lund ,

yes you can use and install Discovery even if you're using Jira Cloud. Here's the documentation from Atlassian on how to do this : https://support.atlassian.com/jira-service-management-cloud/docs/export-data-from-insight-discovery-to-insight-cloud/

Let me know if this helps,

--Alexis

hans erik lund · Answer

Hi @Alexis Robert

It makes sense, but can I install Insight on my host when we are using Cloud only? The installation instructions states that I need Service management installed on my system. The other answer I got stated that the Discovery app could be added to our Cloud instance, but then I guess we would have the issue with accessing our network for the scanner.

Regards,

Hans Erik

Jack Brickey · Answer

Hi @hans erik lund , welcome to the Community.

are you asking if Insight Discovery add-on can be installed in an Atlassian Cloud instance? If so, yes as mentioned in the Marketplace. You would not download for Cloud but rather add the app within your instance. Of course this install will not apply to your data center instance.