Grouping multiple fields in a Proforma form to link to JIRA description field

Question

Do anybody know whether its possible to group multiple form fields together and linking it to the description field so that all the information submitted on the form is added directly into the JIRA ticket, in addition to the PDF. Perhaps even nicely formatted in a table.

Paul Krueger · Answer

Well, that explains it! Thanks. You may want to clean up the extra replies. Or not.

Earl McCutcheon · Answer

Hey @Paul Krueger ,

There was an issue with the spam filter that gave false posative flags to your replies due to a double submission on the first of the replies that were most likely a browser caching issue submitting a rapid-fire reply so the Spam filter thought you might be a bot and put the comments in moderation.

I am working on clearing this up now so you might see some duplicate replies get added to this request and then disappear again as the duplicates are removed.

Sorry for any confusion

Regards,
Earl

Paul Krueger · Answer

Use an automation rule to log the following smart value so you can see how Jira sees form data:

You will get something like this:

{23={text=LAST}, 33={text=123456789}, 22={text=FIRST}, 26={choices=[1]}, 24={text=STRING TEXT}, 35={text=STRING TEXT}, 5={choices=[2]}, 32={text=STRING TEXT}, 39={choices=[1]}, 17={text=EMAIL@DOMAIN.com}, 25={text=16.50}, 31={text=STRING TEXT}, 27={choices=[1]}, 30={date=2022-07-21}, 29={date=2022-07-19}, 41={choices=[1]}}

You can access that data with a smart value. For example,

will give you "LAST"

For questions with selection answers, create a variable for each of those.

Let's say question 26 is a yes or no question. In this case, Yes is choice 1. So, in your automation rule, you can run an if/then... else statement where you assign the variable {{Question26}} the value of "Yes" if {{issue.properties."proforma.forms.i1".state.answers."26".choices.get(0)}} equals 1, else it gets a value of "No".

Once you've assigned all of your answers to variables, you can build your description out of the variable smart values.