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Automation: Wrong Issue Cloned on change of Resolution

Daniel G_ Sinclair

I created a simple automation that clones any issue with the label "Clone". Unfortunately, it only clones one previously cloned issue, not the issue I am moving to Done. In fact, it looks like it is cloning the last cloned issue, not the current issue.

My automation is:

When value changed for Resolution
Resolution is one of Done
Labels contains any of Clone
Then: Clone issue into Same Project

Accepted answers

Ana Melo_xgqiqv

Hi! I hope you having a good day, @Daniel G_ Sinclair

I understand you automation rule is not working as it was supposed to, right? Could you share a screenshot of your automation rule or say if it look like this one? Screen Shot 2022-07-01 at 12.09.14.png

If it does not look like yours, I think you need to try and edit yours on the 3rd step like this:

Screen Shot 2022-07-01 at 12.31.22.png

Could you please try and let me know if it works? If it does not, I'll be glad to look for other solution!

Have a nice day!

All comments

Ana Melo_xgqiqv

Hi! I hope you having a good day, @Daniel G_ Sinclair

If it does not look like yours, I think you need to try and edit yours on the 3rd step like this:

Screen Shot 2022-07-01 at 12.31.22.png

Could you please try and let me know if it works? If it does not, I'll be glad to look for other solution!

Have a nice day!

Daniel G_ Sinclair

I don't have a field called Clone, only a label value. So not sure how to create "Clone from the current issue"

Ana Melo_xgqiqv

Hi Daniel! It’s nice to hear from you again!

I suggest you change your automation rule to:

When: Value changes for Status
Status is one of Done
Labels contains any of Clone
Then: Clone issue into Same project

Select: Choose files to set… then Labels
Labels: Clone
Then save and publish the automation rule.

Try following these steps and create a new issue and see if it’s cloning the right one.

Screen Shot 2022-07-07 at 12.27.50.png

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