nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

I cannot see Atlassian Troubleshoot and Support option in my Jira app.

I cannot see Atlassian Troubleshoot and Support option in my Jira app. Whereas in manage app I do see that the plugin is enabled all 56 out of 56 modules of it is enabled. M currently on Jira version

v8.2.2 and
v8.9.0

With both version I am facing the same issues.

The Universal Plugin Manager (v4.3.5) by Atlassian

Accepted answers

All comments

Nic Brough -Adaptavist-

Which "app" do you mean?

JIRA Data center

Nic Brough -Adaptavist-

Log in as an admin, use the admin cog at the top right, then hit the "admin search", either by clicking it, or just pressing .

Start typing "troubleshoot" into the search box.

Nic Brough -Adaptavist-

Ok, go to "manage apps" and change the list so it shows all apps, not just user-installed.

Does the troubleshooting app appear to be installed and active?

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