Hi There!
In our project we have two organizations with customers. Let's say organization A and organization B. When a customer from organization A uses the email request to open a ticket, Jira will send an confirmation email to the other people in organization A but it will not send emals to the people from organization B. How can I make it that people from organization B will get updates and confirmations when a ticket is open by someone from organization A. I saw that in portal you have options to share with organization but I want it to be automatically.
Thank you for your time!
