Org-Admin unable to sign in after enforce SSO on the default policy

Charles Chen_kuk3i6

It was working fine with the Azure AD SSO. ( I was able to use MS account to sign in both jira and confluence)

After I checked the Enforce SSO on the default policy(everyone applies to this policy!),

No one is able to sign in since the SSO process return an http error 404.

 

Andy Heinzer

Hi Charles,

Sorry to hear about this problem.  I have created a support case on your behalf over in https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-779398

Please confirm which Cloud site you are using on that support ticket so that our team can help you with the next steps.

Regards,

Andy