LInk a change to an Incident or a poblem o an Incident

Carolina Chavarro

I need to know how to do it. I{m creating a new service management project an I need to know how to link Changes and Problems to an existing Incident.

Thanks.

Benjamin_tmh9yg

Hi @Carolina Chavarro ,

 

This document should point you to the right direction:

 

https://confluence.atlassian.com/servicemanagementserver/working-with-major-incidents-1018775537.html

 

Thanks,

 

Ben