Export: Printable has gone ugly...

Question

Hi,

My manager regularly prints out issue filters via the export: printable option, and just recently the results he is getting have degraded significantly in terms of their styling.  He previously received printouts that included issue-type icons, labels in their nice outlines etc.  Now all that comes out is raw text, which we are unable to present to our clients.

Is this a known issue?  What can be done to rectify?

Thanks,

Micah

Midori · Answer

If you're looking for high quality, custom prints and exports that you can share with your customers, you may reach better results with the PDF View Plugin. Not only those look better, you have perfect control over what to include and what to hide from your customers.

Give that add-on a try.

Felipevsw · Answer

Hi, folks!

We have raised this bug report for this problem so you can track the fix: https://jira.atlassian.com/browse/JRA-40110

Cheers,
Felipe

John Schuster_vqwv14 · Answer

I did some additional digging in Chrome and discovered some failure to load CSS files which I think are formatting the Printable Filtered JIRA tasks.  I've attached a console log of the issue.

Failed to load resource: the server responded with a status of 502 (Bad Gateway) https://d2p4ir3ro0j0cb.cloudfront.net/phoenixworkgroup.atlassian.nethttps:/…bels/com.atlassian.auiplugin:aui-experimental-labels.css?relative-url=true
Failed to load resource: the server responded with a status of 502 (Bad Gateway) https://d2p4ir3ro0j0cb.cloudfront.net/phoenixworkgroup.atlassian.nethttps:/…ources:global-static/jira.webresources:global-static.css?relative-url=true
Failed to load resource: the server responded with a status of 502 (Bad Gateway) https://d2p4ir3ro0j0cb.cloudfront.net/phoenixworkgroup.atlassian.nethttps:/…CDN/en_USb0bvzi/64003/33/54/_/download/superbatch/js/batch.js?locale=en-US
Failed to load resource: the server responded with a status of 502 (Bad Gateway) https://d2p4ir3ro0j0cb.cloudfront.net/phoenixworkgroup.atlassian.nethttps:/…USb0bvzi/64003/33/54/_/download/superbatch/css/batch.css?relative-url=true
Uncaught ReferenceError: AJS is not defined SearchRequest-13303.html:1889
Failed to load resource: the server responded with a status of 502 (Bad Gateway) https://d2p4ir3ro0j0cb.cloudfront.net/phoenixworkgroup.atlassian.nethttps:/…USb0bvzi/64003/33/54/_/download/superbatch/css/batch.css?relative-url=true
Failed to load resource: the server responded with a status of 502 (Bad Gateway) https://d2p4ir3ro0j0cb.cloudfront.net/phoenixworkgroup.atlassian.nethttps:/…ources:global-static/jira.webresources:global-static.css?relative-url=true
Failed to load resource: the server responded with a status of 502 (Bad Gateway) https://d2p4ir3ro0j0cb.cloudfront.net/phoenixworkgroup.atlassian.nethttps:/…bels/com.atlassian.auiplugin:aui-experimental-labels.css?relative-url=true