Hi,
I have created an automation rule to create an email to be sent to JSD after the ticket has been raised in Jira, the email is created in JSD but does not include any attachments.
What do i need to include in the rule to include the attachment.
Hi @Gee Udobang
The attachment field might be hidden, please check this knowledge base
https://confluence.atlassian.com/jirakb/attachment-field-is-not-appearing-on-customer-portal-when-creating-new-requests-927728644.html
What I need to know is if there's a Jira Smart value for including attachment files to an email
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