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Hmm... We're having trouble logging you in. by SAML login With Azure AD

Zhang Lan_ybzwz4

Hi,

After I configured Azre AD and Atlassian Cloud, and automaticliy provisioning.
The new user was auto added to Cloud, but cannot login.

[error_description=Invalid+issuer+for+SAML+user] was occured.

https://id.atlassian.com/login/callback?error=access_denied&error_description=Invalid+issuer+for+SAML+user

What's the reason?

And When I tested from Azure, SAML SSO has been successful. The status of the SamlResponse is success like this.

Accepted answers

Zhang Lan_ybzwz4

@Joe Alonge

I resoved it. Because, I reversed the two values...
Correct is like this format.

Identity provider Entity ID：
https://sts.windows.net/<tenantId of AzureAd>/

Identity provider SSO URL：
https://login.microsoftonline.com/<tenantId of AzureAd>/saml2

All comments

Zhang Lan_ybzwz4

Sorry ,I'm the reporter.，let me add some infomation.
The automatically created user is still in the "Invited" status.
(The user is managed by the verified domin.)

So the SAML SSO is success ,but cannot login to Cloud? it the reson?

Joe Alonge

I am having this exact same issue. I have not figured out what is going on. Have you found any resolution?

Zhang Lan_ybzwz4

@Joe Alonge

I resoved it. Because, I reversed the two values...
Correct is like this format.

Identity provider Entity ID：
https://sts.windows.net/<tenantId of AzureAd>/

Identity provider SSO URL：
https://login.microsoftonline.com/<tenantId of AzureAd>/saml2

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