How to contact Atlassian support when their support site is not working

Question

I urgently need to report a problem to Atlassian, but when I go to their support site and create a case  and try to submit one  I cannot tod it. I constantly  get the reoly Fill in a valid phone number. I have tried every format I can think of

I have reported bugs earlier with no problem.

How do I get in contact with Atlassian  ?

Lars Roldsgaard_42r4w8 · Answer

Hi Jack

Thabnk you for your answer,  I have always needed to fill in that yes. I am registerd as technical support as I have raosed problems before.

The issue  is related to security so I cannot raise it here

I tried another browser with no luck

Jack Brickey · Answer

Hi Lars,

that seems odd. I’ve never been required to enter a phone number before. Then again I haven’t posted a support ticket in a while. Just to be clear are you listed as a technical support for your Jira instance? That is required to be able to open a support ticket. Just for grins have you attempted this on another browser? Finally what issue are you having? Just wondering if the community can help.