Filtering issues in Kanban Board under each column

Shine Vidyadharan

Hi, We would like to create a Kanban Board for a support team which will be working on support tickets. In the board, in each column, we would need to filter the tickets based on some filter conditions, in addition to the ticket status, which is currently supported. However, I don’t see any option to add additional filter conditions. Is there anyway to meet this requirement?

Jack Brickey

Out of the box there isn’t a solution that would allow you to filter individual columns only the entire board. With that said, if you happen to be using a CMP project with a fully featured board allowing for definition of quick filters here is a possible solution. 

create quick filters for each column. For example let’s say you have three columns: To Do , In Progress and Done, and you wish to filter on a label (xxxx). In this case you could create three quick filters:

• status = “to do” and labels = xxxx
• status = “in progress” and labels = xxxx
• status = “done” and labels = xxxx

Unsure if this is viable in meeting your goals.