JIRA Cloud Encoding Settings

Sune Fonternel

Is it possible to configure the encoding on a cloud instance? 

We are doing an integration between our helpdesk and JIRA, and getting an UTF-8 Encoding error: 

SEVERE *** ERROR *** sn_jira_spoke (JiraWebhookAuthenticator): Bad token

All resources speak to the server version. 

With the recommended solution being:

• Edit conf/server.xml and find the line where the HTTP Connector is defined. It will look something like this, possibly with more parameters -
  
  

<Connector port="8080"/>

• Add a URIEncoding="UTF-8"property to the connector:

<Connector port="8080" URIEncoding="UTF-8"/>

• Restart Tomcat

Eric Longstreet

Hi,

Did you ever find a solution to this?

Same issue here, waiting on snow for what to do next.