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What is the purpose of field key in Jira service management e-forms

Sama Mohamed

How does it serve my form?

How does it reflect in other places?

Accepted answers

Rilwan Ahmed

Hi @Sama Mohamed ,

Can you please share me the screenshot where you are seeing the Field key.

Joseph Chung Yin

@Sama Mohamed -

The "Field Key" (I believe it is previously named as "Question Key"). It is used for allowing you to set an identifier for the field, making it easier to find the field in the JSON data structure. This is useful when you uses Forms REST APIs to access the data within an issue which have the Form's attachment.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

All comments

Rilwan Ahmed

Hi @Sama Mohamed ,

Can you please share me the screenshot where you are seeing the Field key.

Sama Mohamed

Joseph Chung Yin

@Sama Mohamed -

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

Sama Mohamed

Thank you so much your answer was helpful!

Sama Mohamed

done

Alex Steinlauf_ohdjya

@Joseph Chung Yin is there a syntax for calling the form field via Smart value? Currently there isn't an API per: https://jira.atlassian.com/browse/JSDCLOUD-10671. When viewing the JSON of a ticket I'm not seeing any of the form fields even if there is a Field Key value in place for it.

Joseph Chung Yin

@Alex Steinlauf -

I don't believe you can refer to a Form field via smart value at this time.

Best, Joseph

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