Comment automation using regex

sueli lao

Hi there!

I'm trying to set an automation that every time user comments with a number it'll trigger another comment on the ticket.

Since I use Atlassian Assist, comments from users that are not part of the project will be posted as Atlassian Assist with: [On behalf of @User]

That's why I'm using {{comment.body}} exactly matches regex ^(\[.*?]\s?)?1$ instead of {{comment.body}} equals 1 

 

But something is off with this regex because is not working, does anyone knows what is wrong?

Marini Marini_oy8r62

Hi @sueli lao 

Can you try the following smart value in the "First value" field?

{{issue.comments.last.body}}

It will try to retrieve the last comment added by the customer.

Regards,

Marini