Hi Team, My colleague left the company almost 1 month ago and now we want to trace all the tickets on which he had done work.How i can find all history of all the tickets.
Hi @[deleted]
To find those issues you can use JQL query - Filters -> Advanced issue search -> Switch to JQL
The proper query will depends on how you define "done work". For example you can use:
You can of course combine them into single query like:
assignee = colleague_username_or_id OR reporter = colleague_username_or_id OR status CHANGED BY colleague_username_or_id OR worklogauthor = colleague_username_or_id
Regards,
Piotr
You can try the JQL search, or check Issue History for Jira app. For me, it's simpler as I'm not good with JQL.
It's a journal of all users' activities. You can filter by specific assignee and choose a date range if needed. Here is how it looks.
The add-on is developed by my team. There is a 30-days free trial, so you can check if it's good for your case.
If you've got the Jira toolkit (installed by default in Cloud), you could add its "participants" field and use that in a search. The field will contain a list of people who are the reporter, the assignee or who have ever commented on the issue.
So you could take @Piotr Zadrożny _Eyzee_ 's JQL (which explains exactly what you are looking for and why) down to "Participant = <user> or status changed by user or worklogautor = <user>", which also dodges the commentedBy problem.
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