New unassigned parent task notifications for MS Teams

Question

Hello!

I have been trying to set up JIRA notifications for Microsoft teams. We specifically want new unassigned parent tasks to spam the channel, and not subtasks. Does anyone have any tips or suggestions on how to do that?

Walter Buggenhout · Accepted Answer

Hi @Cheyenne Samano and welcome to the Community!

If you have set up a separate Jira tab (cfr this support article), the issues linked to that channel are defined by a JQL filter you can define yourself in Jira.

For a list of unassigned tickets, excluding subtasks, that would be something like this:

Project = <your project> and issuetype in StandardIssuetypes() and Assignee is EMPTY

Save your filter in Jira, make sure it is accessible for your teams integration and you should be able to add it as a source to your Teams channel, I hope 😅

Hope this helps!