JMWE validate two field

Question

Im trying to validate two aspects

On Create screen, if the system downtime was indicated as yes - Radio (Yes, No), then Start of System Downtime is required to create the issue

When closing an issue

If system downtime was indicated as Yes, then resolved downtime is required to close the ticket

System downtime Radio (yes, no): issue.customfield_11009

Start of System downtime: issue.customfield_11006

Resolved downtime: issue.customfield_11007

How can i achieve this in JMWE?

Julian Governale · Answer

From our testing when && was used it would block creating tickets when users selected No when populating the system down time field.  When no is selected, the start of system downtime is not needed to be populated because there wasnt an outage so no need to indicate the date and time it started because that never actually happened

When we used || it allowed users to be able to select No and leave start of the system down time field empty

When users select yes, they have to populate start of system downtime field to be able to create the issue.

I initially thought the exact same thing that && should be used but it wasnt working as i expected.

Alex Koxaras -Relational- · Answer

You can add two validators: One on create and one on the transition(s) to Done:

* Create: choose the Field Required PF, choose the "Start of System downtime" as required field and place a condition that issue.customfield_11009 == "yes"
* Close: choose the Field Required PF, choose the "Resolved downtime" as required field and place a condition that issue.customfield_11009 == "yes"

Alex Koxaras -Relational- · Answer

Are you sure you want ||, instead of &&?