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Retrieve tickets created by email in a JSM project

Mark Douglas

How to do that?

Accepted answers

Fabio Racobaldo _Catworkx_

Hi @Mark Douglas ,

if you need to retrieve those issues using a JQL filter you could use the field request-channel-type

For example :

request-channel-type = email

Hope this helps,

Fabio

All comments

Fabio Racobaldo _Catworkx_

Hi @Mark Douglas ,

if you need to retrieve those issues using a JQL filter you could use the field request-channel-type

For example :

request-channel-type = email

Hope this helps,

Fabio

Mark Douglas

Thanks @Fabio Racobaldo _Catworkx_ it solved my problem

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