We created new statuses as the category assignment was different. We changed the name slightly. However the original statuses are part of automation rules that trigger tickets in another board to update their statuses in the tickets.
How do we get the new statuses to trigger the transition in the other board, if the name does not match?
Are there any potential risks with changing the status names?
Please let me know if there are any workarounds to the above scenario. Thank you.
