nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How do I check which JIRA I have, before I asked the question here you made me select which JIRA????

Reynalda Torres_07gggl

To post this question of how to know which JIRA I'm using, the application makes me make a selection and I don't know?

I found About Jira and here what it look like:

About Jira (pronounced JEE-ra)

The use of this product is subject to the terms of the Atlassian End User Agreement, unless other specified therein.

This product includes software development by the Apache Software Foundation

Made with (heart) by Atlassians from all over the world.

Accepted answers

Mikael Sandberg

Hi @Reynalda Torres,

Welcome to Atlassian Community!

Jira has three different types of projects, Jira Service Management (JSM), Jira Software (JSW), and Jira Work Management (JWM) to simplifying it a bit. You can see what type of project you are using by looking up in the left-hand corner, it will say either Service project, Software project, or Business project.

Joseph Chung Yin

@Reynalda Torres -

In addition to what @Mikael Sandberg and @Nic Brough -Adaptavist- mentioned and based on your follow-up updates -

" I'm trying to figure out how to create multiple projects in one board. When I search for that I do NOT see any examples that look like my interface."

In the CLOUD env, if you have a "Company Managed Type" project, then you can create SCRUM or KANBAN board to pull content from one or more projects via the board's filter query used. On the other hand, if your project is "Team Managed Type" project, then it is limited to one and only one project (self) can be included in the board. The "Team Managed Type" project is AKA "Next Gen"UI.

In the Server (Data Center) env, there is no "Team Managed Type" (Next Gen) available. All projects are "Company Managed Type" project + you boards can always pull one or more project content.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

All comments

Mikael Sandberg

Hi @Reynalda Torres,

Welcome to Atlassian Community!

Mikael Sandberg

The reason it asking you here on the Community to select the product is so that your question ends up in the right product category.

Reynalda Torres_07gggl

@Mikael Sandberg I sorry that I did not write my question clear. I want to know what version of JIRA I am using? I think I might have JIRA cloud but not sure?

And the reason I want to know that is because I'm trying to figure out how to create multiple projects in one board. When I search for that I do NOT see any examples that look like my interface.

Any help you may provide would be much appreciated.

Mikael Sandberg

Jira Cloud doesn’t have a version.

Joseph Chung Yin

@Reynalda Torres -

In addition to what @Mikael Sandberg and @Nic Brough -Adaptavist- mentioned and based on your follow-up updates -

" I'm trying to figure out how to create multiple projects in one board. When I search for that I do NOT see any examples that look like my interface."

In the Server (Data Center) env, there is no "Team Managed Type" (Next Gen) available. All projects are "Company Managed Type" project + you boards can always pull one or more project content.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

Reynalda Torres_07gggl

Joseph: Thank YOU!

I'm using a Software Project and I now know that I am using cloud!

I see where I can choose "Team Managed Type," or "Company Managed Type,"

I have selected Company Managed Type, now I need to understand how to pull in project content.

Where can I look to read/learn how to do this?

THANK YOU for being so helpful!!! ;-)

Nic Brough -Adaptavist-

Company-managed projects give you a huge amount of flexibility in this area, at a cost of being totally not obvious to configure.

In your case, you should look at three core things:

A project is a container for issues, primarily holding ownership and configuration for the issues (all issues of type X in a project will use the same screens, fields, workflow etc, and the project determines permissions, notifications, possible issue types and so-on)
A filter is a saved search for a set of issues. If you visit a filter, it gives you a list of issues that currently match the query
A board is a view of a selection of issues which lets you work with them, as well as view

So, for your case, I would

Create all the projects I need
Create a new filter (click search, enter your query, then click on "save" and give it a good name). For your need, you probably want a filter that says "Project in (ABC, DEF, XYZ)", but you could get a lot more clever ("Project = XYZ or label = xyz-people-need-to-see-this" is surprisingly common)
Go into any company-manged project, or to "your work" and then "view all boards" and hit "create new board". Choose "create board from filter" and choose your new filter!

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-service-management-cloud

jira-service-management