Create an issue from https://mydomain.net/rest/api/2/issue with a field custom_field "insigth"

Question

Hi

I'd like to create an issue from this endpoint "https://mydomain.net/rest/api/2/issue", Ihave several field and one of this field is a customfield_10040 of type "Insigth". I saw all objects I have from this endoint:

https://api.atlassian.com/jsm/insight/workspace/{my_idworkspace}/v1/iql/objects

And I got this result:

{

"workspaceId": "my_idworkspace",
"globalId": "my_idglobalid",
"id": "70",
"label": "56QW",
"objectKey": "CMDA-70",

}

What json format must I use to create the issue?, should I format the json like this?, even though it doesn't work.

"customfield_10040":

[{

"workspaceId": "my_idworkspace",
               "globalId": "my_idglobalid",
               "id": "70",
               "label": "56QW",
               "objectKey": "CMDA-70",

}]

Or should I use another api?

Thanks

jg_b3gkz5 · Answer

Hi, after trying some combinations ... the way to crate an insigth field from the endpoint

https://mydomain.net/rest/api/2/issue  is:

Take the value from this field:

"globalId": "my_idglobalid",

For this you can use this endpoint:

https://api.atlassian.com/jsm/insight/workspace/{my_idworkspace}/v1/iql/objects

ie. you will get a string for the field  "globalId",such as: "f454sdf98djfgjfkgj89787ffdf:70"

Then, use this value for the field "id".

"customfield_10040":

[{

"id": "f454sdf98djfgjfkgj89787ffdf:70"
          }]

I'm quite surprised that I couldn't find anything on docs!

jg_b3gkz5 · Answer

Thanks for the anwser, It doesn't work as you say from this endpoint:

https://mydomain.net/rest/api/2/issue

...(other fields)....

"customfield_10040":

[{

"98sduds-dsf34-dsfsf9sdsiuysDF": "CMDA-70"
          }]

It creates the ticket but not the customfield_10040

Anyone who knows?, thanks

Mark Segall · Answer

Hi @jg

I haven't tried this with API, but I know when using the External System Import, Insight fields need to be formatted like this:

abcdefg1234:4321

abcdefg1234 = workspace ID

4321 = Object ID