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Two way workflow Transition For "ON HOLD" Status

Yash Raj_qzsyux

Hello everyone,

am stuck with workflow transition

i have two steps status in the workflow which i have added Transition to "ON hold" status

But the problem is

when i move the transition from "Step 1" to "On hold" , then after it shows the Transition of "step 1" and also the "step 2"

which i don't want to be Happen

Kindly provide any solution

when i move from step 1 to on hold and again from on hold to step 1, the other step 2 should not be visible.

Accepted answers

Robert Wen_Cprime_

The only way I see out of this is having 2 "On-hold" statuses, one for each Step.

All comments

Robert Wen_Cprime_

The only way I see out of this is having 2 "On-hold" statuses, one for each Step.

karel_mellen

You could use a (hidden) custom field to mark the origin status and check this field value in the transition condition.

Yash Raj_qzsyux

Hi @Robert Wen_Cprime_

Thanks for your quick Response

we can make 2 "On-hold" statuses but what if i want to show that status in the Board

then i have to make to make to columns for both Status

and also need to make 2 different Statuses in the workflow with same name

even also we would face issues in importing data of "Status"

is there any better solution for this problem ?

Yash Raj_qzsyux

Hello @karel_mellen

Could you please explain how to do it

Because it not a custom field

Robert Wen_Cprime_

Actually, you could map both "On-Hold" statuses onto a single column.

Nic Brough -Adaptavist-

On Server, there are a couple of apps that provide a "previous status was" condition. Cloud doesn't support that yet, but you can get close with off-the-shelf functions.

You need a custom field, and four transitions:

Add a field called something obvious like previous-status.

Step 1 -> on hold
- With a post-function that sets previous-status to Step-1
Step 2 -> on hold
- With a post-function that sets previous-status to Step-2
On hold -> step 1
- With a Condition that says "only allow this if previous-status is Step-1
- With a post-function that clears previous-status
On hold -> step 2
- With a Condition that says "only allow this if previous-status is Step-2
- With a post-function that clears previous-status

Yash Raj_qzsyux

But 2 "On-Hold" statuses with same spelling it won't accept ?

karel_mellen

You need to *create* and extra custom field in which you store the previous status. You can use this field's value to build conditions on.

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