Can you import the "Team" field from the Plan View via csv?

April_Delay

We are migrating to a new instance of Jira, and we have a lot of Teams that we have set up in the Plan View. They are "shared". But when we go to import the data via csv into the new instance, we get

:… WARN – Cannot add value [ [The Exiled] ] to CustomField Team in issue with summary ‘CPT PI-18 Ad-hoc Op Feedback’. Probably value was in incorrect format.

Any ideas?

Michael Andolfatto_a62ntx

Hi @April_Delay ,

Shared Teams have a unique identifier. This can be retrieved one of two ways:

• Create a new JQL search for issues matching your team value, when selected it will change the team name to its ID
• Enable the Team field in the column view for issue searches and run an export of current fields. The issue will export with the Team Id and Team Name columns

To set the Team value on import, just use the ID value rather than the name.