Is it possible for Internal Employees to create tickets via Microsoft Teams themselves?
Hi @[deleted] Welcome to Atlassian Community!
Yes, you can create issue from MS Teams. For this first you need to integrate your JIRA instance with MS Teams. By installing JIRA Cloud app in MS Teams. Kindly follow the steps perfromed in below video for integrating jira with Teams :-
https://www.youtube.com/watch?v=YM7eqE89MnY
https://www.youtube.com/watch?v=_MWiWAR_QiA
Thanks
V.Y
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