If custom field is empty after moving to Blocked, what is method to force the field to be entered

Scott Hassell

Currently have a status validator that when a user tries to move a story to blocked it checks to see if a custom field Blocked Note is empty and doesn't allow.

 

Would like to see if can do this afterwards. I.e. the user drags the story to blocked, a  check is made to see if the blocked note is empty and if it is empty, it forces user to fill in the field.

Michael Andolfatto_a62ntx

Hi @Scott Hassell , after a transition has successfully fired, there's no way to enforce that a user completes a certain action. The scenario you described in the first part of your question is the correct method to apply this sort of validation. The three primary configurations for transitions are:

• Conditions: Prevents the user from seeing an available transition if the condition is not met
• Validators: Allows the user to see the transition but not to execute it until the condition is met
• Post-Functions: Additional functionality which can occur after the transition has completed

In this case, you would want to include the Blocked Note field on a Screen, and place that screen on the transition. When a user attempts to move the issue into the Blocked status, they will instead be presented with a required field they need to fill out.